Privacy Policy

hahahandy ("we", "us", "our") respects your privacy and is committed to handling your personal data responsibly and in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This policy explains what we collect, why, and how you can contact us about it.

What we collect

When you contact us — by WhatsApp, phone, or the enquiry form on this site — we may collect:

• Your name and contact details (phone number, and WhatsApp handle where applicable)
• Your property type and general location, where you choose to share it
• Photos or videos you send us of the repair or installation you need help with
• Basic technical data from this website (see "Cookies and analytics" below)

We only ask for what's needed to assess and quote your job — we do not request unnecessary personal information.

How we use it

• To respond to your enquiry, assess the job, and provide a quotation
• To arrange and carry out the service you've booked
• To keep basic records for accounting, warranty and service-history purposes
• To improve this website's content and performance (analytics, in aggregate, once you consent)

We do not sell your personal data. We do not use your job photos for marketing without asking you first.

Cookies and analytics

This site uses a cookie consent banner. Analytics and advertising cookies are only activated after you accept them — you can decline and still use the site and WhatsApp us normally. To change your choice later, clear this site's data in your browser settings and the banner will appear again on your next visit.

Sharing your data

We do not share your personal data with third parties except where necessary to deliver the service you've requested (for example, referring regulated electrical work to a Licensed Electrical Worker), where required by law, or with service providers who help us operate this website (such as hosting or analytics providers) under confidentiality obligations.

How long we keep it

We retain enquiry and job records for as long as reasonably necessary for service, warranty and accounting purposes, after which they are deleted or anonymised.

Your rights

Under the PDPA, you can ask us what personal data we hold about you, request a correction, or withdraw your consent to our collection, use or disclosure of it. To do so, WhatsApp us at +65 8987 0068 or use the contact details below.

Contact us

Questions about this policy or your personal data can be sent to us via WhatsApp at +65 8987 0068, or by email at hello@hahahandy.com. Our registered address is Blk 81, Ayer Rajah Crescent #01-52, Singapore 139967.